Your questions, thoughtfully answered.
A few thoughtful answers to make your printable experience easy and enjoyable.
A little help for your handwritten moments!
Have questions about printing, trimming, or using your Pause & Pen™ printable jotter cards? We've gathered some helpful answers to make creating your thoughtful notes simple and enjoyable.
Q: Is this a physical product or a digital download?
This is a digital printable product. No physical jotter cards, envelopes, or printing supplies will be shipped.
Q: What size paper do I need?
Our printable jotter cards are designed for standard 8.5" × 11" paper, with three cards arranged on each sheet.
Q: What is the finished card size?
Each jotter card measures 3" × 5" when trimmed.
Q: How many designs are included?
The number of coordinating designs varies by product. Please review the individual listing to see the specific artwork and designs included with your purchase.
Q: What type of paper works best?
We recommend bright white 80–110 lb cardstock for a sturdy, professional finish. Smooth or lightly textured cardstock works beautifully for handwritten messages.
Be sure your printer supports the paper weight you select.
Q: What printer settings should I use?
Select Actual Size or 100% Scale and choose a high-quality print setting. We recommend printing a test sheet before preparing multiple cards.
Q: Do I need to cut or fold the cards?
Simply trim along the indicated cut lines using scissors or a paper trimmer.
No folding, gluing, or assembly is required. Your jotter cards are ready to use once trimmed.
Q: Can I write directly on the cards?
Absolutely! These cards are designed for handwritten messages. We recommend testing your favorite pen on your chosen cardstock for the best writing experience.
Q: Are the designs editable?
No. Our jotter cards are provided as finished printable artwork and are not editable.
Q: Can I personalize my cards?
You can personalize each card with your own handwritten message. For custom artwork or design requests, please contact us to discuss available options.
Q: Can I print more than one copy?
Yes! You may print as many copies as needed for your own personal, noncommercial use.
Redistribution or resale of the digital files or finished products is not permitted.
Q: Can I resize the cards?
We recommend printing at the original size to preserve the intended 3" × 5" dimensions and artwork proportions.
Q: Can I use a professional printing service?
Yes! You may have your jotter cards printed at a local print shop or office supply store for your personal use.
Q: Are envelopes included?
Envelopes are not included unless specifically stated in the individual product listing.
Q: Can I return or exchange my digital purchase?
Because digital files are delivered electronically, purchases are generally final, subject to applicable consumer protection laws.
If you experience a problem with your files, please contact us so we can help.
Q: What if I need assistance?
We're happy to help! Email info@DesignsbySonya.com with your order details and a description of the issue.
A little pause. A thoughtful note. A meaningful connection!
Thoughtfully designed. Beautifully remembered.