Beautifully Created. Carefully Packaged.
From our design studio to your doorstep, every detail matters.
At Designs by Sonya, we understand that receiving a handcrafted floral arrangement should be a special experience.
Whether you've chosen a seasonal centerpiece, a decorative arrangement for your home, or a meaningful memorial tribute, we take care to prepare your creation for its journey.
Our goal is simple: to help your arrangement arrive safely while preserving the beauty and character of its original design.
✨ Thoughtfully Prepared for Shipping
- Each floral arrangement is individually evaluated before packaging.
- We consider the arrangement's size, shape, weight, construction, and decorative details when selecting appropriate shipping materials.
- Because our designs vary considerably, packaging methods are tailored to the needs of each creation.
✨ Protecting Delicate Details
- Artificial flowers, greenery, and decorative accents require thoughtful handling during transportation.
- We carefully position and protect floral components to help minimize unnecessary movement, compression, and damage.
- Depending on the design, protective cushioning, supportive packaging, or additional stabilization may be used.
✨ Special Considerations for Larger Arrangements
- Statement centerpieces, standing memorial tributes, and other oversized floral designs may require larger cartons or specialized packaging.
- Some arrangements may include removable accessories or components that are packaged separately for protection.
- If your design requires any simple positioning or reattachment after delivery, applicable instructions will be provided.
✨ Unpacking Your Arrangement
When your package arrives:
- Carefully open the shipping carton and remove any protective materials.
- Lift the arrangement using its sturdy base or structural support whenever possible.
- Avoid pulling directly on delicate flowers, foliage, or decorative accents.
- Gently reposition flexible stems or greenery that may have shifted during transportation.
- Review any included instructions before placing removable components or accessories.
- A little gentle fluffing may be all that's needed to restore your arrangement's intended presentation.
✨ Processing & Delivery
- Processing times vary depending on the arrangement, available inventory, and whether custom design work is required.
- Estimated shipping and delivery information is provided during the ordering process.
- Please allow additional time for custom creations or designs requiring special packaging.
- Shipping carrier transit times are estimates and may be affected by weather, holidays, or other circumstances beyond our control.
✨ When Your Arrangement Arrives
- We encourage you to inspect your order promptly after delivery.
- If your arrangement arrives damaged or something appears to be missing, please contact us as soon as possible.
- Include your order number and clear photographs of the arrangement, shipping carton, and any visible damage.
- We're happy to review the situation and help determine the appropriate next steps.
✨ A Note About Custom & Memorial Orders
- We understand that some floral purchases are intended for important occasions, ceremonies, or meaningful dates.
- If you need an arrangement for a specific event, please contact us before ordering to discuss the design, preparation time, and shipping considerations.
- While delivery dates cannot be guaranteed, we can help you evaluate available options.
✨ Questions Before Ordering?
- We're always happy to help with questions about arrangement dimensions, shipping considerations, or special requests.
- Contact us at info@DesignsbySonya.com.
Created with intention. Packaged with care. Sent with thoughtful attention to every detail.
Thoughtfully designed. Beautifully remembered.