FAQs – Handcrafted Florals Edition
Your questions, thoughtfully answered.
Q: Will I receive the exact arrangement shown?
A: Yes — the photos represent the exact design you’ll receive. Because each piece is handmade, minor variations in placement or materials are part of its one-of-a-kind charm.
Q: Are these florals weather-resistant?
A: Yes — all designs are made with high-quality, UV-resistant blooms and weather-treated materials to withstand outdoor conditions.
Q: How long will the arrangement last outdoors?
A: Most pieces remain vibrant for one full season, depending on exposure. For longest life, bring indoors during extreme weather and store in a cool, dry space between seasons.
Q: How do I secure the arrangement?
A: Saddles include adjustable metal frames; vase inserts include foam bases for a snug fit. Hanging or wind-chime florals come with durable ties or hooks for easy placement.
Q: Can I request a custom color or matching piece?
A: Absolutely. Custom orders are welcome — contact me prior to purchase to discuss alternate colors, sizes, or companion arrangements.
Q: Can I return or exchange my order?
A: Because each floral design is handmade and one-of-a-kind, all sales are final. If your order arrives damaged, please reach out within 48 hours for support.
Additional questions: I’m just an email away — I’m always happy to help. info@DesignsbySonya.com