Your questions, thoughtfully answered.
Find quick details on card materials, printing, turnaround times, and care — everything you need for a smooth, worry-free experience.
Frequently Asked Questions
Beautifully handcrafted. Thoughtfully presented. Here to help!
Have questions about our handcrafted greeting cards? We've gathered some helpful answers to make choosing, ordering, and sharing your special card a wonderful experience.
Q: Are your greeting cards really handmade?
- Yes! Our handcrafted greeting cards are individually assembled and finished with care.
- Depending on the design, cards may feature specialty cardstock, intricate paper cutouts, layered elements, decorative embellishments, and coordinating details.
Each card reflects the time, creativity, and attention to detail that make handcrafted designs special.
Q: Will I receive a physical greeting card?
- Absolutely!
- Unlike our digital printable collection, these are physical, handcrafted greeting cards that are carefully packaged and shipped to you.
Q: What size are your handcrafted cards?
- Card dimensions vary by design.
- Our collection includes different styles and formats, so please review the individual product description for the finished dimensions of your selected card.
Q: Does my card include an envelope?
Yes! Each handcrafted greeting card includes a coordinating envelope selected to complement its design.
Q: How will my card be packaged?
- Your card arrives in a clear protective sleeve with its coordinating envelope.
- Orders are carefully prepared using protective shipping materials to help preserve the card's appearance during delivery.
Q: Are the cards blank inside?
- Interior designs vary by product.
- Some cards feature printed sentiments, decorative inserts, or coordinating interior details. Others provide space for your own handwritten message.
- Please review the individual listing photographs and description to see what is included.
Q: Can I write my own message inside?
- Yes! Our handcrafted cards are designed to help you share meaningful words.
- If your selected card includes a printed sentiment, additional writing space may be available depending on its layout.
Q: Can I request personalization?
- We welcome personalization and custom design inquiries!
- Please contact us before purchasing to discuss your request.
- Customization availability, additional charges, and processing times depend on the design and materials required.
Q: Will my card look exactly like the photographs?
- We make every effort to represent our designs accurately.
- Because each card is handcrafted, slight variations in embellishment placement, paper texture, and finishing details may occur.
- Colors may also appear slightly different depending on your screen settings and lighting.
- These small variations are part of the unique character of handmade products.
Q: Are your cards suitable for mailing?
- Yes! Our handcrafted greeting cards include coordinating envelopes.
- However, dimensional embellishments, specialty materials, or additional thickness may require extra postage or special handling.
- We recommend checking with your postal carrier before mailing.
Q: How long does it take to prepare my order?
- Processing times may vary depending on the design, available inventory, and whether customization is requested.
- Please review the estimated processing and delivery information displayed with your order.
Q: Do you offer gift wrapping or direct shipping to a recipient?
If you would like your card sent directly to someone special or need additional presentation options, please contact us before ordering to discuss availability.
Q: How should I care for my handcrafted card?
To help preserve your card's beauty:
- Keep it away from moisture and excessive humidity.
- Avoid prolonged exposure to direct sunlight.
- Handle delicate embellishments and dimensional details gently.
- Store it flat or display it in a protected location.
- Keep it in its protective sleeve when storing it as a keepsake.
Q: Can I order multiple cards?
- Absolutely!
- Availability depends on the individual design and current inventory.
- For larger quantities, special occasions, or coordinated orders, please contact us to discuss your needs.
Q: What if my order arrives damaged?
- Please contact us promptly at info@DesignsbySonya.com with your order number and clear photographs of the item and packaging.
- We'll review the situation and help determine the appropriate next steps.
Q: What is your return or exchange policy?
- Returns and exchanges are subject to our current store policies and applicable consumer protection laws.
- Personalized or custom-made products may have different return conditions.
- Please review our store policies before purchasing or contact us with any questions.
Q: What if I need assistance?
We're always happy to help!
Email info@DesignsbySonya.com with your order details or questions.
Every handcrafted card begins with creativity, but its most meaningful detail is the message you choose to share.
Thoughtfully designed. Beautifully remembered.