FAQs – Printables Edition
Your questions, thoughtfully answered.
Here’s everything you need to know before downloading, printing, or gifting your printable designs.
Q: Will I receive a physical product?
A: No — this is a digital download. You’ll receive printable files only; no physical items will be shipped.
Q: When will I receive my files?
A: Instantly! Once your purchase is complete, download links appear on the confirmation page and in your order email.
Q: Can I print these at a copy or print shop?
A: Absolutely. Print at home, at an office supply store, or through your favorite professional printer — whichever is easiest for you.
Q: Can I print more than one?
A: Yes — you may print as many as you like for personal use. Files and printed items cannot be shared, sold, or redistributed.
Q: Can I resize the design?
A: Yes, though proportions may shift slightly. For the best results, print at 100% scale or Actual Size.
Q: The colors look different from my screen — is that normal?
A: Yes. Colors may vary slightly depending on your printer, paper choice, and monitor settings.
Q: Can I get a refund or exchange?
A: Because of the digital nature of printable products, all sales are final. If something doesn’t download correctly or you experience a file issue, please contact me — I’ll make sure you receive your files properly.
Q: Where can I see more printable designs?
A: Explore the full Designs by Sonya Printable Collection — from cards and tags to toppers, wrappers, valentines, and “Honor the Hero” designs.