Your questions, thoughtfully answered.
A few quick answers to help make your printable experience easy and enjoyable.
Q: Will I receive a physical product?
A: No. This is a digital purchase. Your printable files are delivered electronically, and nothing will be shipped.
Q: When will I receive my files?
A: Your files are available for download after your purchase is complete. Download instructions will be provided with your order.
Q: What size paper do I need?
A: All Designs by Sonya printables are formatted for standard 8.5" × 11" paper. Finished product sizes vary and are listed in the individual product details.
Q: Can I print at home or use a professional print shop?
A: Absolutely! Print at home or through your favorite local copy or print shop.
Q: Can I print more than one copy?
A: Yes! Your purchase includes unlimited printing for personal, non-commercial use, including gifts, classroom activities, celebrations, and private events. Digital files may not be shared or resold.
Q: Can I resize the design?
A: We recommend printing at Actual Size or 100% Scale to preserve the intended dimensions. Resizing may affect the finished design and assembly.
Q: What if I have trouble with my files?
A: I'm happy to help! If you experience problems downloading, opening, or printing your files, email info@DesignsbySonya.com.
Q: Can I get a refund or exchange?
A: Because these are digital products, sales are generally final after delivery, subject to applicable consumer protection laws. If you receive an incorrect or defective file, please contact me so I can help resolve the issue.
Q: Where can I explore more printable designs?
A: Discover greeting cards, gift tags, party favors, candy wrappers, treat bag toppers, and more in our Printable Collection.